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Most questions are answered in our Knowledge Base. Search below or browse the resources — and if you still need help, our team is here.
Self-serve first
Knowledge Base
Step-by-step guides, troubleshooting articles and reference docs for every feature.
Browse articles →12d Synergy Academy
Self-paced training to help your team onboard faster and get more from the platform.
Start learning →Downloads
Latest 12d Synergy releases, patches and associated documentation.
Go to downloads →Support Portal
Can't find your answer? Log in to raise a ticket and our team will get back to you.
Open portal →System Requirements
Minimum specifications to run 12d Synergy on your machine.
View specs →Included with every subscription
Support hours
UK and US enquiries are handled by our ANZ team and may experience longer response times due to time zone differences.