We pride ourselves on providing excellent support via our support portal, email and phone.

The following software support is provided with each purchased 12d Synergy user subscription:

  • Access to the 12d Synergy Support Portal
  • Email support access during 12d Solutions’ regular business hours, via the 12d Synergy support department;
  • Automatic notification of new Software releases with free upgrades; and
  • Automatic notification of “bug” fixes.

The fastest way to get support for 12d Synergy is through our Helpdesk and Knowledge Base.

Get Support

If you are looking for 12d Synergy’s old Support Portal, please click here.

Downloads for 12d Synergy and associated documentation can be downloaded from this link.

Updates and Documentation