12d Synergy Case Studies and Testimonials
|YouTube – Cardno at 12d Conference|
|The need to improve existing QMS process to obtain an ISO 9001:2008 accreditation was the intial driver for Cardno’s New Zealand offices to adopt 12d Synergy.
Dion Mead provided an overview of Cardno’s implementation of 12d Synergy at the 12d Conference in 2014 which can be viewed on YouTube. Cardno passed the audit with flying colours and received their ISO accreditation, and continue to be strong users of the 12d Synergy system.
|Testimonial from Ben Brown (Senior Civil Designer):
"Prior to using 12d Synergy I worked on a project on the Sydney Office. When I returned to the Brisbane office to continue working on this project it would take between 30 40 minutes to open the same project across the corporate network. Due to the local caching technology in 12d Synergy, similar projects now open in around 1 2 minutes and I can now work from any office in the country or from home and I know my data will load quickly and I can make my edits without any delays. 12d Synergy saves me a lot of time every day."
|Article – Survey Quarterly|
|Eliot Sinclair & Partners is well known in the New Zealand market as an early adopter of technology. Eliot Sinclair saw the benefits of implementing 12d Synergy in their business. Sam Cech presented at the 12d Conference in 2012, and again in 2014, to provide an overview of how 12d Synergy works for them.
To read more please download the ESP article which originally appeared in Surveying Quarterly. A PDF of the article can be downloaded from the link above.
|Article – Surveying Spatial|
|Interviewee: Scott Williams, Managing Director, Mainland Surveying
Why did you select 12d Synergy to support Mainland Surveying’s document management?
How has 12d Synergy impacted the way Mainland operates?
SW: We’re a small dynamic business (currently a team of six) and an early adopter of technology and innovation. We use technology to maintain a strategic advantage against our competitors, many of which are much larger companies. 12d Synergy provides a central repository for our reference material, survey data and project documentation, all of which is integrated into the platform. Using 12d Synergy, all of the project information is captured in the one location. We can check our jobs in and out very easily, enabling a level of transparency across the business, and providing an insight into who is doing what and the status of each project. Having this information readily-available allows us to quickly respond to new client requests and action or update items accurately. Projects are no longer inhibited when someone is travelling, on leave, or attending back-to-back meetings as we can access the full job file with the latest information from anywhere. 12d Synergy has also instilled mobility into our operation. Before the implementation, we were forced to download files onto a portable hard drive and take that with us. We’d have to think about what we needed and wanted, then move those files back and forth between computers. There was the risk of losing the latest version and overwriting more recent files. Then there’s the time factor 12d Model files can be quite large, so shifting those around jeopardised productivity.
What features do you find the most beneficial and why?
As Mainland expands, how do you plan to expand your usage of 12d Synergy?
This article originally appeared in Surveying + Spatial magazine. A PDF of the article can be downloaded from the link above.
|Article – Conduit Magazine|
|Land development and engineering consultancy GPR Consulting mobilised and empowered its workforce by migrating project data to the 12d Synergy software platform, giving employees real-time access to critical project files anytime, anywhere, and the ability to collaborate as a team.
Despite the quality of its services, GPR was constrained by a reliance on manual processes to track documentation and manage workflow, which reduced the productivity of its employees, particularly when working away from the office.
"As a relatively small operation it comes down to finding new and improved ways to deliver the best possible outcomes for our clients," said Geoff Pratt, General Manager, GPR Consulting. "That not only means better design, but being quick to respond to and deliver on customer requests."
"We did that by becoming more agile and proactive. However it was nearly impossible to access project data while away from the office. If I was at home, I’d have to use a virtual private network (VPN) and that was too slow to be useful." Due to the large amounts of data GPR uses – often in excess of two gigabytes per project – the VPN resulted in a poor response rate. Even a 10MB file would take several minutes to open, and then that much again to save.
"I tried to get around that the old fashioned way by copying projects onto my hard drive each day before I went home, working on them while at home, and then copying them back onto the server the next day," said Pratt. "That took up one hour per day, so it became less and less viable as our business grew. Another drawback was that I couldn’t easily ensure that the data on my hard drive was in synch with everyone else’s in the office."
With 12d Synergy, data and documents are cached on the local computer when first accessed. If there are no interim changes, 12d Synergy will work off the local copy of the data on the computer without having to download it again from the server; working off a local copy is faster and reduces the traffic between the computer and the server, resulting in a better user experience. 12d Synergy also ensures that users will always be working off the latest data.
To read more please download the GPR article which originally appeared in Conduit magazine. A PDF of the article can be downloaded from the link above.
|Case Study – ESQ|
|Civil engineering and project management consultancy, Engineering Solutions Queensland Pty Ltd (ESQ), has increased productivity by enabling team collaboration and providing a central data repository for project-related emails and design files using 12d Synergy.
12d Synergy is a data management and project collaboration software suite for the Architecture, Engineering and Construction (AEC) industries that solves the problems of document management and transmittals, task allocation and email tracking.
Established in 2013, ESQ formerly relied on manual processes to manage road design, earth works, drainage and infrastructure modelling projects. As its business expanded, the firm recognised the need for sharing and managing project related tasks, documents, email and data to avoid project bottlenecks.
"The team previously used their local computers to schedule and record their daily tasks, and this information was not shared," said Mal Peaker, Design Office Manager, ESQ.
"Because our Director manages most of the client liaison, a lot of important project data would sit in his inbox. That created an inefficient work system because no one would be notified of potential client or project changes unless they were copied on emails," he said.
With each project comprising numerous design, correspondence and data files anything from drawings to task notes and communications tracking the progress of jobs could no longer be accurately managed
"For example, when a client called chasing information on a project, we wouldn’t always know the details behind the request because we wouldn’t have the files needed to review or an effective way of retrieving the background information," Mr Peaker added. "Since we are such a young company, we were looking to get a data management system so we could keep up with new demands and peak workloads by collaborating throughout the lifecycle of every project."
Since migrating its projects and data library into 12d Synergy’s architecture, engineering and construction (AEC) data and project management software, ESQ has enabled a collaborative and file-sharing environment to provide its team of seven with the most up-to-date information.
Using 12d Synergy’s Outlook plug-in, ESQ has automated the filing of emails; emails are now attached directly to a job folder which all staff can view and action. ESQ has also introduced a formal documentation process with templates for fee and project proposals, as well as project
These capabilities are being supported by 12d Synergy’s over-arching revision and version control, which simplifies the process of backup and audit when changes need to be made to a job. This means ESQ can quickly roll back to previous versions of designs created with a geospatial platform, such as 12d Model (also developed by 12d Solutions)
"With a comprehensive data management and collaboration system in place, ESQ is in a position to expand its business with complete control of its project designs, documents and liaison," said Joel Gregory, General Manager, 12d Solutions.
"Mal and his team have future-proofed the organisation by building a collaborative environment that allows projects to be delivered on time regardless of the location of its designers," Mr Gregory added.
This article originally appeared in Construction Engineering Australia magazine. A PDF of the article can be downloaded from the link above.
|Testimonial from Annette Sweeny (Principal Environmental Engineer):
"Adopting 12d Synergy has been a fantastic business management investment. Our decision to implement 12d Synergy followed a search for a flexible, reliable document management system which added value to our QA systems and enhanced our ability to deliver sustainable infrastructure solutions. Not only has Synergy delivered on these expectations, but it also lifted our team collaboration and work processes to the next level.
The support and service provided by 12d has been superb! The team worked proactively with us, took the time to understand our needs and identified and helped us implement opportunities to optimise our systems and processes."
|Case Study – Milton Services|
|"12d Synergy has allowed me to take on projects that clients would otherwise need completed onsite that previously I wasn’t able to bid for. I can now prove that I have a reliable data management system off site, and win more work" Paul Milton, Director, Milton Services
Paul was losing track of data, across CAD, 12d Model, Email, Word and Excel. These files were being stored between unorganised folders, in office storage and laptop hard drives.
"Accessing and understanding whether we were using the right version, particularly working on multiple jobs across multiple sites was a big problem for me" Paul Milton, Milton Services
Paul could see the importance of a practise wide data and email management system, he engaged the services of Extra Dimension Solutions (EXDS) and Australian software company 12d Solutions. 12d Synergy enables Milton Services to intelligently manage their data files from a range of sources including: 12d Model, CAD, GIS and Microsoft Office (Word, Excel, Outlook) software.
12d Synergy provides traceability of data and documents associated with projects. This not only provided piece of mind for Milton Services and their clients, it also meant that quality assurance processes could be fulfilled, and vital project data protected. 12d Synergy stores all versions of documents and data, eliminating risk of files being lost, deleted or misplaced.