Navigating Change Management: Lessons from Real-World Implementations
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Terry Tran brings over 20 years of experience in the engineering sector, with a background in commerce and law and a career spent working with engineers, surveyors, and planners on workflow optimisation and technology integration. He has successfully implemented 12d Synergy across multiple organisations and specialises in the people side of change management alongside the technical.
Terry Tran
Head of Commercial Operations, SEAM Spatial
Session Overview
Many businesses underestimate the human side of implementation — leading to costly delays, frustrated staff, and unrealised benefits.
This webinar tackles those challenges head-on. Drawing on real-world 12d Synergy implementations. With over twenty years of experience in engineering and business operations, Terry Tran will share proven strategies for turning resistance into engagement and ensuring your change management project succeeds.
Whether you’re rolling out 12d Synergy to your business or another tech stack, this webinar will give you practical insights into leading your team through change with confidence.
Join us to discover how 12d Synergy is designed to empower teams, manage complex data, and support the future of digital engineering.
What You’ll Learn
- Implementation approaches and which strategy best avoids disruption.
- How to keep stakeholders aligned and reduce pushback.
- Setting your team up for success with training and support beyond the go-live date.
- Planning, scoping and building an implementation roadmap.
- Real-world techniques to build buy-in and adoption.
Terry Tran
Head of Commercial Operations, SEAM Spatial
Terry Tran brings over 20 years of experience in the engineering sector, with a background in commerce and law and a career spent working with engineers, surveyors, and planners on workflow optimisation and technology integration. He has successfully implemented 12d Synergy across multiple organisations and specialises in the people side of change management alongside the technical.
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