Navigating Change Management
Lessons from Real-World Implementations
Presented by Terry Tran
Available on demand
Register to watch for FREE
Session Overview
Many businesses underestimate the human side of implementation — leading to costly delays, frustrated staff, and unrealised benefits.
This webinar tackles those challenges head-on. Drawing on real-world 12d Synergy implementations. With over twenty years of experience in engineering and business operations, Terry Tran will share proven strategies for turning resistance into engagement and ensuring your change management project succeeds.
Whether you’re rolling out 12d Synergy to your business or another tech stack, this webinar will give you practical insights into leading your team through change with confidence.
Join us to discover how 12d Synergy is designed to empower teams, manage complex data, and support the future of digital engineering.
What You’ll Learn:
- Implementation approaches and which strategy best avoids disruption.
- How to keep stakeholders aligned and reduce pushback.
- Setting your team up for success with training and support beyond the go-live date.
- Planning, scoping and building an implementation roadmap.
- Real-world techniques to build buy-in and adoption.
Session Details
Available on demand
Duration: 20 minutes
Cost: Free
About the Presenter

Terry Tran
Terry Tran brings over two decades of experience in the engineering sector, with a strong background in business operations, system development, and process optimisation.
Though his formal training is in commerce and law, Terry has spent much of his career working closely with engineers, surveyors, and planners, helping organisations streamline workflows, integrate new technologies, and achieve operational excellence.
He has successfully implemented 12d Synergy across multiple businesses, both his own and others. Terry’s expertise lies not only in system implementation, but in managing the people side of change.